Your Privacy Choices

Depending on applicable law and your relationship with us, you may have certain privacy rights or communication choices. Rights are subject to verification and legal exceptions.

Submit a privacy request

Email [email protected] with the subject line “Privacy Request” or call (877) 897-4846. Describe the request and provide enough information for us to locate and verify the relevant records. Do not send a full ITIN, Social Security number, bank password or unencrypted identity document by ordinary email.

Possible request types

• Request access to or information about certain personal information.
• Request correction of inaccurate information.
• Request deletion, subject to mortgage, legal, security and recordkeeping exceptions.
• Ask about applicable data disclosures or marketing practices.
• Use an authorized agent where permitted and properly documented.

Communication choices

Reply STOP to opt out of text messages. Use an unsubscribe link when included in a marketing email. You may also contact us using the methods above. Transactional, servicing, security or legally required messages may continue where permitted.

Verification and non-discrimination

We may verify identity and authority before completing a request. We will not unlawfully discriminate against you for exercising an applicable privacy right.